- Getting startedThe questions every employer asks: cost, time, eligibility, assessment.12 questions
- DocumentsYour signed agreement, the course confirmations, the sign-offs.Your documents
- How the funding worksThe levy, the reservation, co-investment and transfers, in plain words.One article
Common questions
Still stuck? Who to ask
- Your account manager at Creative Process DigitalAt any point: setting up, the agreement, your people, funding. Write to them here.
- Your tutorThe course, the sessions, your people’s work
- The government account itselfApprenticeship Service Support · 08000 150 600 · helpdesk@manage-apprenticeships.service.gov.uk
- Signing in, or these pagesThe trainrs team · help@trainrs.example
- Make a complaintThe programme team, then the Chief Executive, then the apprenticeship service