Preparation

opens 18 Jan · about 20 minutes

• Export last week’s email subjectsBring · 10 minutes
• Note the three replies you send mostDo · 5 minutes

Live session

Thursday 21 January, 2pm

• 2pm to 4pm on Zoom, with JohnnieThe join link appears here at 1:45pmAdd to calendar

Recording

up by Friday

• Session 3 recordingWith the transcript

• Session 3 slidesPDF, 20 pages

Coursework

briefs readable · hand-in opens 21 Jan

• Triage a week of email4 hours
• Draft your weekly update3 hours
• Write a set of reply templates2½ hours

Multiple-choice test

opens 21 Jan

• Session 3 multiple-choice test5 questions · pass at 80%

Feedback

opens 21 Jan

• How was session 3?Only Johnnie and the team see it