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One inbox item: raised hand from Ravi Patel. The context (what it is about) sits above the reply box. The reply lands in their Messages and goes by email with the same text; a tutor's one-to-one message is never held.

Inbox · raised hand

Ravi Patel

Northfield Dental · Thursday 28 January, 1:50pm

Inbox

Answered

By Johnnie, Thursday 28 January, 1:53pm.

“It appears at 1:45pm; your page was open from earlier. Refresh once more and it’s there. See you in a minute.”

What they sent

Message
“The join link isn’t showing on the session page. I’ve refreshed twice.”
Files
screenshot-session-4.png

Also